Every day you're at risk of losing loyal customers without understanding why.
Get answers to the questions that matter most - would customers recommend you, are your staff performing or did your customers purchase all they intended to?
We'll match your business goals with the right approach.
Gather in-the-moment ratings with our counter and floor stand tablets or via our mobile phone app.
Create customisable links you can put on receipts, product packaging, or embed in your app or website.
See your insights on your RateIt portal or connect via our API.
We've built something that you and your customers will love to use.
We've designed a truly easy and delightful feedback experience.
Our trademark smileys result in an average engagement rate of 34%.
SmartSurveys help you ask your customers the right questions to give you the right insights.
Our in-person tablets have world-leading biometric filters to ensure the integrity of your data.
Our ExperienceIQ insights platform surfaces your most important findings, and our CX team help you action that data.
There's no technical stuff to do. We can be live in days, not months.
Don’t just take our word for it - learn how some of our biggest fans use our products.
That’s why we made the #1 podcast on the topic of customer experience (CX)! On Customer Experience Leaders you can listen in for fascinating chats with CX leaders, giving you practical, jargon-free tips to delight your customers.