Customers are willing to spend more when provided with a great customer experience
More likely to be a loyal customer based on their customer experience compared to solely being in a loyalty program
Unhappy customers don't let you know about their experience. They simply leave and never come back.
We've built something customers love to use. In fact, we see 34%+ of customers engage and leave you ratings and valuable comments
Our advanced algorithms and biometric techniques, which never compromise privacy, remove any risks of staff or children skewing the results. Kind of like a junk mail filter.
The RateIt portal has brains & beauty, viewing trends or responding to customers using our Smart Templates is easy. You can use these tools while out of the office as our RateIt Portal works great on your Phone or Desktop.
Be notified of your customer comments instantly, or alternatively, opt for notification only when there is an issue. Our most popular features are our daily and weekly email reports, which tell you exactly what you need to know.
RateIt devices are ready to go out of the box. There's no IT integration or technical stuff to do, just plug it in & and you're good to go!